Is there any limitation on exchanging specific merchandise ?
Sales items or items with missing or mishandled parts are not eligible for exchange.
What condition is eligible for exchange?
The products show defects without regular wear and tear as deemed by Heorshe Singapore. Missing component of the products. Email us the photos of the defect’s parts and complete set of faulty products. Within 7 days of the date of purchase. Return the complete set of faulty products for evaluation if required. Please contact us