1. The products show defects without regular wear and tear as deemed by Heorshe Singapore.
  2. Missing component of the products.
  3. Email us the photos of the defect’s parts and complete set of faulty products.
  4. Within 7 days of the date of purchase.
  5. Return the complete set of faulty products for evaluation if required.

Please contact us at heorshebabysg@gmail.com or drop us a message in our FB: Heorshe Singapore / IG: Heorshe_Singapore. We will do one for one exchange on the component by component basic.